F.A.Q

Please take a look at the FAQ section below. There's a very good chance your answer is waiting there and this is the fastest way to get it.

If you don't find what you need, please email us at info@ceramicartsupply.com. We answer every email and make it a priority to do so promptly. You can also call us at 1-815-725-8616. Should you phone us and we aren't available, please leave a message. We will return your call.

Please note: We have many rare items. If you see something when you like, you better buy it. Items come and go quickly. That special treasure might not be there the next time you visit!


How often do items arrive?
New items arrive daily!

Do you have any special events?
Our Anniversary in October is a big party and we have Side walk sales & other events, in the Spring, Summer, and Fall, and throughout the year. Vendors also have special sales on items in their booths throughout the year!

Are you on “Facebook”?
Yes, please “Like us” on “Face Book” this is a great way to find out what is going on at the Gallery.

Do you offer any marketing?
Yes, please sign up to be on our postal and email marketing list for special sales and events.

What are Antiques?
Antiques are usually 100 years old.

What is considered vintage?
Vintage items are usually 20+ years old.

What type of payments are accepted?
We accept Cash, Visa, Master Card, Discover Card, American Express, & Debit cards. Sorry checks are not accepted.

Can an item be returned?
Sorry all items are sold as is and are not returnable. All sales are final.

Is your store handicap accessible?
Yes.

Do you have lots of parking for busses and/or groups of customers?
There is plenty of parking. All busses and groups are welcome!

What if I can’t find an item I am looking for?
Let us know what you’re looking for and if we don’t have it at the store, we will check with our vendors to see if they have it.

Can you ship an item for me?
We may be able to. We do have a shipping department in our Ceramic business, so please ask us.

Do you offer any delivery?
Yes, we can deliver in the immediate local area.

Do you offer seasonal or holiday items all year?
Yes, we do.